Category Archives for "Contractors"
In finding solutions to cracks in poured basement walls, retaining walls and gaps between walls and ceilings and around pipe penetrations, homeowners can now access easy to follow do it yourself crack injection kits, which are at par with those of professional service groups, but reasonably priced.
Benefits of using do it yourself concrete repair kits
Using do it yourself concrete repair kits is not complicated. They have flexible polyurethane foam that penetrates even a 24-inch thick wall. They can hold together narrow or wide cracks, whether they are wet or dry, and no boring is done since the injection ports are glued.
Dual cartridges and a mixing nozzle are included in the do it yourself concrete repair kit for proper mixing of the polyurethane polymers and the permanent seal. There is also the easy-to-use surface sealer and adhesive that when peeled off with the injection ports, gives a clean concrete surface because there is no need to do scraping or edging work. There is also no need to mix with the hand and therefore, no mess.
Repairing concrete cracks
Before starting a do it yourself concrete repair project, you must first be equipped with nit rile gloves, safety glasses, a drop sheet and a caulking gun. Also make sure that the surrounding area of the crack is clean and dry before the injection ports are glued, and the crack covered with epoxy paste. This curing procedure lasts about four to five hours. Only then can you begin to inject the polyurethane resin into the bottom injection port. The polymer will soon come out of each port, and before you proceed to the next one, the existing port must first be capped. This is repeatedly done until the whole crack has been sealed. This procedure takes about three hours before the injection ports can be removed.
When you started your contracting company you most likely had no plan for contractor service. Service is one of the most important factors for a contractor.
Service is the backbone of your business if you plan to succeed and grow to any size. As you start your contractor marketing and begin to tell your clients about your products and services, one of the main highlights should be your service department. Your clients need to hear how you will offer support and service after the sale. This is also how you will gain more referrals in which will help grow your contracting business.
My father always had a saying, if you always service and take care of your customer you will always have a successful business. He was in business over 30 years by taking care of his customers. Contractor service is not what it used to be because your clients expect more and more today. They have higher expectations and want you to have higher standards. I believe you not only kill them with kindness but you must over deliver in everything you do. Take the high road always no matter what it cost. It will deliver returns ten-fold to your contracting business.
Remember as the owner you set the tone for your service department and your message should always be the client comes first. Yes, there are times when you have a client from hell. But it’s how you deal with this client that will set you apart from a competitor.If you handle it right and do the right thing you can make your client happy and get referrals. It’s too easy to throw your hands up and give up on an unruly client but if you step in and take control of the situation, you can almost always satisfy your client. As you grow and years pass your contractor service department will provide you with additional income. There is always someone that needs service.
I hope I have shed some light and the importance of contractor service for you.